How To Communicate in a Caregiving Crisis

 

Doctor attending to patient|How To Communicate in a Caregiving Crisis

Communication

First of all, communication is an important skill for anyone. It’s especially important as a caregiver. Good communication skills will lay the groundwork for your relationship with your patient to provide the best care possible. Your patient needs to feel that you are having a conversation with them—that you respect them—even if they cannot understand everything you are saying.

Communicating Is More than Speaking and Listening

Second of all, when we think about communicating, two aspects come to mind immediately—speaking and listening. However, when you are going to speak about important topics with your aging patient, it would be wise to think things through carefully on your own before you actually talk with them. Focus on the specifics of what you want to cover.

In addition, what words we choose to use definitely matter when the topics are emotional ones! Don’t rush the conversation to a conclusion because that could prove frustrating to you and your aging patient. As we age, it takes longer to do things, and that includes thinking things over as ideas unfold. Realize the fact going in and don’t try to rush your patient into making decisions. The goal of this communication is maximizing the patient’s independence.

First Encounters

For this reason, learn about your patients’ background by asking questions of their lives. Also, ask the patient how they would like to spend their time, their likes and dislikes, about their family, etc. Try to find the communication method that works best with each individual patient early in your relationship. Always face your patient when you speak and always maintain eye contact; ask what they think would be good solutions.

Never Be Patronizing

Remember, you are talking to an adult, not a child. It is inportant to realize, the patronizing speech will put older adults on the defensive and convey a lack of respect for them. Put yourself in their shoes and think of how you would want to be spoken to in the situation. Look for answers that optimize strengths and compensate for problems. Be aware of the whole situation; many of the issues of aging can be solved by providing the patient with the support they need.

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How To Care With Tender Loving Care

 

Male caregiver pushing patient in wheelchair|How To Care With Tender Loving Care

Caring for our loved ones

has been a daunting task, a humbling experience, and a gratifying resolution that we have had to face from the beginning of time.  I am here listen, answer, and teach you whatever you need to know to be the ultimate caregiver.

Male caregiver assisting patient|How To Care With Tender Loving Care

Aging or illness does not have to result in giving up your home or your lifestyle.  Caring for others is a difficult undertaking, I will guide you in everything there is to know about caring for others.

Female nurse helping patient|How To Care With Tender Loving Care

Back in the ’60s and ’70s, one parent worked and the other stayed home to care for the kids and grandparents. In the ’80s, both mother and father had to work to make ends meet. Now in the twenty-first century, kids have to help care and support their parents and even their grandparents. Kids have to leave to go to other states to find adequate work, leaving the parents to fend for themselves or hire outside help. It’s so hard to know who is right or whom to trust.

FUNDAMENTALS OF CARE 
  • SANCTUARY—Protect yourself and keep your patient safe from harm by preventing injuries.
  • CONFIDENTIALITY—With the agreement of your patient, keep his or her business private; do not allow private things to be seen or overheard by other people.
  • MORALITY—Treat your patient with respect at all times.
  • ARTICULATION—Be available to talk, listen, and respond to your patient’s thoughts and feelings. Explain everything as you go.
  • SELF-SUFFICIENCY—Encourage your patient to do as much as possible.
  • IMPURITY MANAGEMENT—Help control the spread of germs by following Universal Precautions. Following Universal, Precautions means that you should treat all blood and certain body fluids as if they are known to be infectious. Take precautions to protect yourself and your patient from getting an infection by wearing disposable gloves when performing certain tasks in which you may come in contact with your patient’s blood or other body fluids.
RULES TO CARE BY 
  • BE A GOOD AUDIENCE—Try to stop what you are doing, no matter how important it is, and listen to what the person says. Talking may be your patient’s greatest need at the moment.
  • BE HONORABLE—Do not gossip about your patient with the rest of your family or friends. Respect your loved one’s privacy.
  • BE RELIABLE—Do what you say you are going to do when you say you will do it.
  • DO NOT BE FOOLED BY THE ILL-TEMPERED—Remember that your patient may be angry at his illness or condition, not to you. Do not take the anger personally and do not let it affect the kind of care you provide.
  • MANAGE YOUR FEELINGS—You will likely have strong emotions as you care for your patient. Find someone you can talk to, such as a counselor in a community organization or a support group. Arrange to take a break from caregiving when you feel overwhelmed.
CARING FOR THE PATIENT

ABSOLUTELY NEVER!

  • ARGUE rather AGREE
  • REASON rather DIVERT
  • SHAME rather DISTRACT
  • LECTURE rather REASSURE
  • UTTER “REMEMBER” rather REMINISCE
  • VERBALIZE “I TOLD YOU” rather REPEAT AGAIN
  • MENTION “YOU CAN’T” rather DO WHAT YOU CAN
  • COMMAND/DEMAND rather ASK/MODEL
  • CONDESCEND rather ENCOURAGE/PRAISE
  • FORCE rather REINFORCE

Male caregiver pushing female client|How to care with tender loving care